Payment and Shipping

 

 

Payment (Important changes)  

We have made important changes about the method of payment on our website. As we introduced our new inventory control system, stock levels are timely updated on the website. All styles of wholesale leggings, bags etc that are displayed on the website are in stock ready to purchase or pre-order. Payment is required at the point of check out. We cannot process your order without payment.

If the payment didn't go through well, please contact us business@kukubird.co.uk We are here to help you, 24/7.     

 

Shipping Rates

  • Free shipping for order value over £150.00 (exclude VAT, UK mainland only)

For other International shipping please contact us for a quotation.

 

Shipping T&Cs

We use a number of delivery companies within the UK and the EU. Most of UK mainland orders are delivered within 3 weeks of business days after payment is cleared. Some orders may ship from multiple locations depending on which warehouse it is in stock. We do not ship on the weekends as well as certain major holidays during the year as our couriers do not deliver on these days. Please be aware when counting the number of days, it will take to receive your package and allow a few more days for your parcel to be delivered.

 

Delivery process

All orders received before 12am are usually process and dispatched in the same day if the orders are in stock. Pre-order may take 3-5 weeks.